Frequently Asked Questions
When will I be billed?
Your first payment is charged immediately when you subscribe. All future renewals are billed on the 15th of each month. This timing makes sure you’ll already have tracking info (or your box in hand) before we bill you again.
Example: if you join on July 2nd, you’re billed that day, get the July box, then your next rebill is August 15th.
How do I contact Barrel & Blade?
support@barrelandblade.com
What if my payment doesn’t go through?
How do I update my payment method?Can I skip a month without canceling?How do I cancel my subscription?How long is my subscription for?When will I receive my last box if I cancel?When will my first box ship?Which box will I get first?When do boxes ship each month?Which carriers do you use?Do you ship internationally?What if I didn’t get my package?What if my address changes?What is Barrel & Blade?Can I get a refund?What if my gear is damaged or defective?Can I gift a subscription?Do you have an affiliate program?What’s inside the box?Do the tiers “stack” on top of each other?
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What if my payment doesn’t go through?
We’ll automatically retry over the next several days. During that time you can:
- Update your card on file
- Add funds
- Contact your bank to approve the charge
If it still doesn’t clear, your subscription will pause until your account is current.
How do I update my payment method?
Log into your Barrel & Blade account, go to Billing Settings, and select “Edit” next to your card on file. You can securely add a new card anytime.
Can I skip a month without canceling?
How do I cancel my subscription?How long is my subscription for?When will I receive my last box if I cancel?When will my first box ship?Which box will I get first?When do boxes ship each month?Which carriers do you use?Do you ship internationally?What if I didn’t get my package?What if my address changes?What is Barrel & Blade?Can I get a refund?What if my gear is damaged or defective?Can I gift a subscription?Do you have an affiliate program?What’s inside the box?Do the tiers “stack” on top of each other?
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Can I skip a month without canceling?
Yes. Log into your account, click Manage Subscription, and choose “Skip Next Box.” Your billing date will automatically push forward by one cycle.
How do I cancel my subscription?
You can cancel anytime inside your account. Just make sure you cancel before the 15th — if you cancel after, that cycle has already been billed and you’ll still receive that month’s box as your last shipment. You can also cancel by emailing us at support@barrelandblade.com
How long is my subscription for?
All subscriptions are month-to-month, auto-renewing until you cancel. You can also purchase prepaid gift subscriptions that don’t auto-renew.
When will I receive my last box if I cancel?
When will my first box ship?Which box will I get first?When do boxes ship each month?Which carriers do you use?Do you ship internationally?What if I didn’t get my package?What if my address changes?What is Barrel & Blade?Can I get a refund?What if my gear is damaged or defective?Can I gift a subscription?Do you have an affiliate program?What’s inside the box?Do the tiers “stack” on top of each other?
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© 2026 - Barrel & Blade Powered by Shopify
When will I receive my last box if I cancel?
If you cancel before your rebill date on the 15th, your subscription will end immediately and you will not receive the next month’s box. If you cancel after the 15th, your final box will be the one associated with that billing cycle.
When will my first box ship?
It depends on when you join:
- Orders placed on or before the 3rd at midnight EST: You’re in for the current month’s shipment, which goes out between the 4th–14th.
- Orders placed after the 3rd: You’ll have options:
- Previous Box (if available): We’ll ship one within 10 days.
- Next Box: Wait until the upcoming shipment window (4th–14th of the next month).
- Mystery Box: A one-off surprise curated from past gear and exclusive drops, shipped within 10 days.
Which box will I get first?
- Subscribe on March 2nd → You’ll get the March box.
- Subscribe on March 5th → You’ll be offered the choice of a past box (if available), a mystery box, or wait until the April shipment.
When do boxes ship each month?
All subscription boxes ship between the 4th–14th. Shipping times vary by location, but most members receive their gear within 2–5 days of pickup by the carrier.
Which carriers do you use?
We ship with USPS, UPS, and FedEx depending on box size and destination. Military APO/FPO addresses are supported.
Do you ship internationally?
We currently ship to the U.S. (including APO/FPO) and Canada. Any duties or taxes for Canadian deliveries are the responsibility of the customer.
What if I didn’t get my package?
Most delays are due to address errors. Double-check your shipping info in your account. If tracking shows delivered but you don’t have it, check with neighbors or your local post office. Still stuck? Contact us and we’ll help track it down.
What if my address changes?
Log into your account and update your shipping address before the 3rd of the month to ensure your next box is sent to the right place.
What is Barrel & Blade?
Barrel & Blade is a monthly subscription delivering tactical, survival, and EDC gear. Each box is carefully curated and field-tested — designed for modern patriots who take preparedness seriously.
Can I get a refund?
Because we purchase and assemble gear specifically for our subscriber base each month, we can’t offer refunds once an order has been processed. You can, however, cancel anytime to stop future renewals.
What if my gear is damaged or defective?
If something arrives broken or not working, email us within 15 days of delivery. We’ll replace it or send a similar item of equal value.
Can I gift a subscription?
Yes. You can purchase a prepaid, non-renewing gift subscription for a friend or family member.
Do you have an affiliate program?
Yes. If you’ve got an audience that loves tactical gear, survival, or preparedness, reach out and we’ll get you set up with affiliate links and perks.
What’s inside the box?
Each tier is different, but all focus on mission-ready gear that passes our field standards. Product photos are examples only — every month’s loadout changes.
Do the tiers “stack” on top of each other?
Not always. Here’s how it works:
- Each tier (Recon, Fire Team, etc.) is curated to deliver the best possible gear for that level.
- Sometimes an item will appear across multiple tiers.
- Other times, an item is unique to a specific tier. This means higher tiers don’t automatically include every single item from the tiers below.
Best rule of thumb:
- Read the cards in your box.
- Don’t assume tiers stack.
- Know that we design each level to maximize the value for that tier.